Hold or Cancellation requests must be submitted by the end of the day on the last day of the month. Please note holds may take 2-3 business days to process, so a charge may accrue if submitted on the last day of the month.
Membership Changes
Please fill out the Change Request Form if you need to make changes to your membership type. This includes adding additional members or removing members from your account.
Hold Policy
If you don't want to cancel your membership, but you know you will not be using the YMCA for a few months, you are able to put your membership on hold. If you would like to put your membership on hold you must notify the YMCA by the last day of the month prior to the month you want your hold to start.
Holds will begin on the 1st day of the month following the submission of the request and continue through the last day of the month selected. Please note holds may take 2-3 business days to process so a charge may accrue if you submit on the last day of the month. You are welcome to come off hold at any time and pay the prorated dues for that month but holds cannot begin during the middle of a month.
There is a $10 hold fee that will be applied to your account for each month it is on hold. If your membership is set up on automatic withdrawal, your $10 per month fee will automatically come out of your billing method on file on the same day your membership dues normally come out (1st or 15th). If your membership is set up to be invoiced each month, the hold fees will be added to your account, and you will be mailed an invoice showing the fees. Your membership dues will be automatically reinstated on the date that you selected your membership to become active again.
Locker rentals and fees will remain during a membership hold unless you choose to terminate your locker rental, empty your locker, and hand in the key.
Holds may be requested by filling out our online Hold Request Form or by sending a written request to the YMCA.
Cancellation Policy
We would hate to see you go, however if you choose to cancel your membership you must notify the YMCA by the last day of the month you want your membership to end. Memberships will automatically renew unless a cancellation request has been submitted. It is your responsibility to cancel your membership if you decide to discontinue use of the YMCA facility. All membership dues accrued prior to cancellation are your responsibility. See our Refund Policy for more details.
Cancellations may be requested in person or online through your account.